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Terms Of Service

#1 Acceptance of Terms
Welcome to our Web site. By using our site, you are agreeing to comply with and be bound by the following terms of use. If you do not agree to these terms, you should not use this site or our service. These Terms of Service also known as (TOS) agreement is between you (member) and Legal Help Experts (Legal Help Experts LLC). Legal Help Experts may do business under the names of Legal Help Experts (LHE), Legal Help Experts LLC., or Computer Crossings, among others. By accepting the Terms of Service (TOS) electronically or in writing, and or by using LHE's services, including payment or authorization of payment you (member) agree to be bound by the following terms and conditions. Member also agrees that Member's electronic acceptance of this TOS shall have the same force and effect as if Member had agreed to this TOS in writing. TOS may be update and/or changed at any time without notice. Member agrees to periodically review the most current version of TOS by visiting this site at www.legalhelpexpertsllc.com under Terms of Service. Member's acceptance of the TOS is binding upon all LHE services including the purchase of additional services or additional websites or accounts at a later date.

#2 Trademarks
All of the Trademarks that are used on this web site are property of Legal Help Experts. Whether or not they are specifically designated as such. Legal Help Experts and all others logos, images, colors, graphics buttons displayed on this web site are trademarks of Legal Help Experts. You may not copy, imitate or use any portions of them.

#3 Description of Service
LHE provides access to different attorneys for different Legal Issues. Legal Help Experts cannot and does not guarantee specific results. Legal Help Experts is not a law firm and its agents, staff and case managers are not attorneys and they cannot offer "legal advice." Legal advice is only available through the legal plans provider attorneys. All fees are non-refundable. LHE starts our attorney search out at 30 miles. LHE has the right to extend that search if necessary. Consultation via telephone is an option to all of our members if necessary. Guaranteed Low Hourly Rates Plan attorneys have contracted to charge no more than $125.00 per hour, or 40% off their usual and customary hourly rate, whichever is greater, for legal care that goes beyond the free and discounted services described above. Retainers In the case of extended legal care, plan attorneys may ask you for a retainer. Any retainer sought will be computed by multiplying the number of hours a plan attorney believes a case will take, by the appropriate discounted hourly plan rate. For instance: 10 hours x $125.00 = a retainer of $1,250.00. Any unused portion of the retainer will be returned to the member Contingency Fee Discounts The contingency fee discount will be a 10% reduction of the state maximum rate or the attorney's usual rate, whichever is lower. It could take up to 4 or more days to get you in contact with one of our attorneys. This is due to the attorney being in court, out of town or tied up with another client.

# 4 Privacy Policy
What information do we collect?
We collect information from you when you register on our site or fill out a form. When ordering or registering on our site, as appropriate, you may be asked to enter your name or email address. You may, however, visit our site anonymously.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways.
~To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
~To personalize your experience (your information helps us to better respond to your individual needs)
~To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)
~To process transaction
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested by the customer.
~To send periodic emails.
The email address you provide for ordering processing or activation of services may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related products or service information, etc. When activating your membership your IP address may be recorded for the purposes of identifying you as the individual who activated, agreed to the terms of service agreement, and approved the transaction. This information may be used in the event of a chargeback by cardholder to prove to yours or ours merchant/bank that you agreed to this transaction and also agreed that the transaction is/was non-refundable. Note: If at any time you would like to unsubscribe from receiving future emails other than a monthly receipt for payment, we include detailed unsubscribe instructions at the bottom of each email. The receipt email sent out after each billing is a no reply email. So do not reply to this email because we will not receive it.
~To administer a contest, promotion, survey or other site feature.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you access your personal information.
Do we use cookies?
We do not use cookies.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personal identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Third party links
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
Online Privacy Policy Only
This online privacy policy applies only to information collected through our website and not to information collected offline.
Your Consent
By using our site, you consent to our privacy policy.
Changes to our Privacy Policy
If we decide to change our privacy policy, we will post those changes on this page. This policy was last modified on 04/29/2010.
Contacting US
If there are any questions regarding this privacy policy you may contact us using the information below.
http://www.legalhelpexpertsllc.com
Po Box 451
Vandalia Ohio 45377
customerservice@legalhelpexperts.com

#5 Additional Services
Member may purchase additional services at a monthly or annual fee. Monthly services may include, but not limited to, Legal service plan, ID theft protection plan, credit repair service etc. LHE will Not Refund any fees incurred for additional services or paid by the Member prior to the cancellation effective date for the additional service. Any fees invoiced and incurred are valid and Member agrees to pay. Additional services purchased may be cancelled with 30 days written notice.

#6 Billing Disputes/Issues
LHE charges up to a $25.00 fee for returned checks. If LHE does not receive payment in full when due, LHE may cancel service. LHE does not agree to, and will not honor, any limiting notations made by a Member on a check. Member agrees to the monthly fees or services may be canceled.

#7 Termination of Service
Either you or (LHE) has the right to terminate this Agreement at any time. In order to cancel this agreement /service you must request to cancel in writing. For your protection and security, Legal Help Experts must receive a written notification signed by the member to revoke the service and monthly billing. Send request to: Legal Help Experts PO Box 451 Vandalia, Ohio 45377

#8 Billing Policy
Payments
All charges are shown in US Dollars. Payments are to be made in US dollars and must be drawn from a US bank. (LHE) accepts the following types of payment:
- Check or Money Order
- Credit Card (VISA, MasterCard, American Express, Discover)
- PayPal
All payments are due on or before the Account Statement Date. The Account Statement Date is the monthly anniversary of the date the account was activated. If you provide Legal Help Experts your credit card information, you authorize Legal Help Experts to automatically charge your credit or debit card for charges that apply to your account. Recurring charges will be posted to your credit card until such time that you cancel your account in accordance with Legal Help Experts Billing Policy in the (# 7)Termination of Service. You are responsible for directly updating, or notifying Legal Help Experts, of any changes to your credit card (including, but not limited to card number, expiration date, billing address, or card status). Customers not paying by credit card agree to make payment of their balance due within ten (10) days of the Account Statement Date. Accounts that are Fifteen (15) days past due will be automatically suspended. All past due and unpaid balances are subject to collection. In the event of collection, you will be liable for costs of collection including attorney's fees, court costs, and collection agency fees.
Account Renewals
In order to insure uninterrupted service to your website, all plans will automatically renew at the end of the plan's Billing Cycle. Plan renewal charges are based on the prevailing rate on the date of renewal according to the service selected. Plans are renewed for the same billing cycle. If you wish to cancel your plan before plan renewal, please refer to the (#7)
Termination of Service
Fees
- Returned(NSF)Checks
Legal Help Experts charges a $25.00 fee for returned (NSF) checks. Customers that issue an NSF check will be required to submit future payments with a certified check or money order.
- Credit Card Chargebacks
A $25.00 chargeback fee will be assessed for each credit card chargeback received by Legal Help Experts as long as LHE wins the chrageback.

#9 Refund Policy
All fees are non-refundable.

(Credit Card Disputes/Chargebacks) Legal Help Experts has a zero tolerance policy for fraudulant chargebacks. Any customer who disputes a credit card payment and loses the dispute is subject to a fine, suspension and account termination at Legal Help Experts discretion. A charge of $25.00 per chargeback will be assessed to all accounts that receive a chargeback.

#10 Billing/Price Change
As long as your membership is active we have a guaranteed price lock. We will not raise the rate on any existing member as long as they remain a member. If there membership cancels, laps, or declines LHE has the right to raise the rates to the current rate offered to the members.

 

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